Privacy Policy
This Privacy Policy explains how Modlix AI Services Pvt. Ltd. ("Sitezump", "we", "us", or "our") collects, uses, discloses, and protects your information when you visit https://www.sitezump.ai or use the Sitezump platform and related services (the "Services"). By using the Services, you agree to the practices described in this Policy.
This Policy is published in accordance with the Information Technology Act, 2000 and the rules made thereunder (including the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011) and the Digital Personal Data Protection Act, 2023, as applicable.
Last updated: 16 July 2026
1. Information we collect
We collect: account and contact information (name, email address, phone number, business name, and account credentials) that you provide when you register; billing information such as billing name, address, and GSTIN, and transaction records (card, bank, and UPI details are collected and processed directly by our payment processor, Razorpay, and we do not store your full card numbers, CVV, or UPI credentials); the content you create or upload using the Services; and usage and device data such as log data, IP address, browser type, device identifiers, and pages viewed, collected automatically to operate and improve the Services.
2. How we use your information
We use your information to create and manage your account; provide, maintain, and improve the Services; process payments and send invoices; provide customer support; communicate service updates, security alerts, and (where permitted) marketing messages you can opt out of; detect and prevent fraud and abuse; and comply with our legal obligations.
3. How we share your information
We do not sell your personal data. We share it only with service providers who work on our behalf (including Razorpay for payment processing, cloud hosting and infrastructure providers, and email, communication, and analytics providers) under obligations of confidentiality; to comply with law, a legal process, or a lawful government request, and to protect the rights, safety, and property of Sitezump, our users, or the public; in connection with a business transfer such as a merger, acquisition, or sale of assets, subject to this Policy; and with your consent or at your direction.
4. Cookies
We use cookies and similar technologies to operate the site, keep you signed in, remember your preferences, and understand usage. You can control cookies through your browser settings; disabling some cookies may affect how the Services function.
5. Data storage and security
We store data on secure servers located in India and apply reasonable technical and organisational security measures, including encryption in transit, access controls, and monitoring, to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
6. Data retention
We retain personal data for as long as your account is active or as needed to provide the Services, and thereafter as required to comply with our legal obligations, resolve disputes, and enforce our agreements. When no longer required, data is deleted or anonymised.
7. Your rights
Subject to applicable law, you may access, correct, or update your personal data, request its deletion, withdraw consent, or object to certain processing. To exercise these rights, contact us at support@modlix.com. We may need to verify your identity before acting on a request.
8. Children
The Services are not directed to individuals under 18, and we do not knowingly collect personal data from children. If you believe a child has provided us data, contact us and we will delete it.
9. Third-party links
The Services may link to third-party websites or services that we do not control. This Policy does not apply to those third parties, and we are not responsible for their practices.
10. Changes to this Policy
We may update this Policy from time to time. Material changes will be posted on this page with a revised "Last updated" date. Continued use of the Services after changes take effect constitutes acceptance.
11. Grievance Officer and contact
In accordance with the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023, our Grievance Officer is Akash Gupta (CEO). You may contact the Grievance Officer for any concern about your data or this Policy by email at support@modlix.com, or by writing to: Akash Gupta, Grievance Officer, Modlix AI Services Pvt. Ltd., Flat No. 22, Tower 6, Pebble Bay, No. A-11, NTI Layout, 1st Stage, Sanjay Nagar, R.M.V Extension 2nd Stage, Bangalore North, Bengaluru 560094, Karnataka, India. Phone: +91 8904082211. We aim to acknowledge grievances within 48 hours and resolve them within a reasonable time.
